FAQ

How Do I Subscribe To A Podcast? Subscribing to your favorite podcast is simple! Visit the podcast’s page on our WebApp at https://play.podeo.co . You’ll find the “Subscribe” button… Where Can I Listen To A Premium Podcast On Podeo? Premium podcasts are available exclusively on the Podeo App. This means you won’t find them on other streaming platforms or podcast directories. To… Can I Cancel My Membership Anytime? Yes, you’re in control. You can manage or cancel your subscriptions at any time through your Podeo account settings. Simply log in to our WebApp at… What Payment Methods Are Available For Memberships? We currently accept all major credit and debit cards for membership payments. All transactions are securely processed through Stripe, ensuring a safe… Do Subscribers Get Charged Immediately? Yes, your subscription starts right away, and you’ll be charged monthly on the same date you subscribed. What Happens If My Payment Fails? If your payment fails, you’ll receive a prompt notification to update your payment method. If the issue isn’t resolved within a short time, your… Can I Listen To Premium Podcasts Offline? Once you’ve subscribed to a Premium podcast on Podeo, you can download episodes directly within the app and listen to them offline anytime. This way… Where Can I Listen To My Subscribed Podcasts? All subscribed podcasts are exclusively available on the Podeo App or through our WebApp at https://play.podeo.co . You will not be able to listen to… What Is Tipping On Podeo? Tipping is a quick and meaningful way to show appreciation for your favorite podcasters. It’s a one-time contribution that helps support their work… What Are Memberships On Podeo? Memberships are a great way for listeners to support their favorite creators while enjoying exclusive perks and benefits. By joining one of the… How Do I Send A Tip? Tipping your favorite creator is easy! Just log in to our WebApp at https://play.podeo.co , head to their podcast page, profile, or even the episodes… Is There A Minimum Or Maximum Tip Amount? Tips typically start at a minimum of $1 and can go up to $100. You have the option to choose from preset amounts like $5, $10, or $20, or enter a… Can I Request A Refund For A Tip? Tips are non-refundable, as they are considered direct support for the creator. Do Podcasters Receive The Full Tip Amount? Podcasters receive 80% of each tip, while we retain a 20% platform fee to cover payment processing and platform services. What Is The Gifting Feature On Podeo? Gifting is a thoughtful way to support your favorite podcasters by sending them credits directly. These credits are delivered straight to the creator… How Do I Gift A Creator? Gifting credits to your favorite creator is easy. Just log in to our WebApp at https://play.podeo.co , head to their podcast page or profile, and… Can I Gift Multiple Times To The Same Creator? Absolutely! You can send as many gifts as you like, anytime you want to support your favorite podcasters.

How Can I Get Credits? Credits can be easily purchased through your Podeo dashboard. You have the option to subscribe to a monthly or yearly plan that includes credits, or… Where Can I View And Manage My Credits? Your available credits are displayed next to your profile icon in the top-right corner of your dashboard. To explore what you can use them for, head… Can I Transfer Credits? Credits cannot be transferred between accounts. However, if you decide to delete your account, you can contact our support team and request that your… Do Credits Expire? Plan credits are renewed monthly based on your subscription. One-time credits, however, never expire and can be used at any time, as long as your… What Kind Of Add-Ons Does Podeo Provide? At Podeo, we're dedicated to empowering creators with a suite of Add-ons designed to elevate your podcast’s quality, visibility, and impact. These… How Can I Choose Add-Ons For My Podcast Or Episodes? Our wide range of Add-ons is conveniently accessible through your Creator Dashboard, making it easier than ever to elevate both your podcast and… How Can I Access My Purchased Add-Ons? Accessing your purchased Add-ons is quick and easy through your Creator Dashboard, it is your central hub for all podcast management tools and… What Are Podeo Credits Used For? Podeo credits allow you to access creative add-ons that help enhance your podcast. These include audio enhancements and cover image generation for…

How Can I Set Up The Monetization Process? We have partnered up with advertisers and can programmatically insert relevant and timely ads into your podcast episodes. This is a straightforward… How Will My Funds Be Transferred To Me? We have partnered with Stripe to ensure secure payments for all our creators. All your personal and bank information is managed by Stripe, not Podeo… How And When Will I get paid? Payment Schedule: We process your payments monthly (first week of each month), so you can expect regular earnings. Minimum Payout Threshold: To… How do I qualify for monetization? We want to help you start earning as soon as possible, but there are a few things to keep in mind: Minimum Episode Count: While there’s no strict… Monetization Through Programmatic Ads How it works: We’ve partnered with leading advertising networks to automatically insert targeted ads into your podcast episodes. Our system… Key differences between Served Ads & Ad Inventory Feature Served Ad Ad Inventory Definition A single instance where an ad is played to a listener The total available ad slots in a podcast episode… Why is there a low ad inventory being filled on my podcasts? There are a few factors that can influence the number of ads served in your episodes, even when ad inventory is available. ​W​e work with a wide… How Sponsorships Work on Podeo? Our sponsorship model allows podcasters to partner directly with brands for high-value, customized ad placements. Unlike programmatic ads… How To Enable Sponsorships On Podeo? Unlock sponsorship opportunities and maximize your earnings by enabling sponsorships in just a few steps: Complete Monetization Setup: Ensure your… How Monetization Works on Podeo? Every creator on Podeo is eligible for monetization but there are several factors to consider including the quality of your content, your listener… Key differences between Programmatic ads and Sponsorships Feature Programmatic Ads Sponsorships Definition Automated ads are dynamically inserted into podcast episodes through an ad network Direct… How Do I Negotiate Long-term Sponsorship Deals? Securing long term sponsors means more stable income and stronger brand partnerships. Here are a few tips to help you negotiate sponsorships: Offer… What Happens If a Brand Wants an Exclusive Sponsorship? You will be able to negotiate exclusive sponsorships, meaning the brand’s ads will be the only ones appearing in your episodes. You can pause… Can I Set a Sponsorship-Only Model and Disable Programmatic Ads? Yes. You can opt for sponsorships only by disabling programmatic ads in your dashboard. Can I Have Both Sponsorships and Programmatic Ads? Absolutely! Many podcasters use both to maximize revenue. If a sponsor requests exclusivity, you can pause programmatic ads for that period. What Happens If I Don’t Get Any Sponsors? How can I increase my chances of getting sponsors? You can increase your chances of getting sponsors by keeping your podcast active (more episodes =… Does My Audience’s Location Affect Revenue? Yes! Advertisers target specific countries, so if your listeners are in regions with high advertiser demand, you’ll likely see better earnings. Can I Control Which Ads Appear On My Podcast? Content Restrictions on Ads: We make sure all ads meet industry standards, so you won’t have to worry about inappropriate or off-brand content… What Happens If I Remove Ads From My Podcast? If you disable programmatic ads, they will stop running immediately, and you’ll no longer earn revenue from them. However, sponsorships are… What Happens If I Face Any Technical Issues With Ads? Our Support team is here to help! If you’re experiencing issues with ad placements, payments, or anything else, reach out to our support team at…

How Do I Edit My Profile? After logging in to your account on the dashboard, click on your profile in the top right corner of your screen, then select "Account Settings". This… How Can I Get In Touch? We are happy to hear from you at any time. Send us an email to [email protected] with all your inquiries and our Customer Support Team will get back… How Do I Create A Podcast? Getting started is simple! Sign Up & Access Your Dashboard Begin by signing up and logging into your Creator Dashboard. Once inside, click on “Create… Does Podeo Own My Content? No, we do not own any content. We are here to help you grow & reach your audience by ensuring wide distribution of your content. If you wish to… How Can I Edit My Recordings? You can edit your podcasts using your preferred software, or you can leave it to our dedicated sound engineers who will provide you with a variety of… Will My Podcasts Be Monetized? Of course! All you have to do is create your content and the rest is on us! We will attract advisors & sponsorship opportunities and the revenue will… How Do I Edit My Episodes? You can edit any episode in just a few clicks. On the dashboard, open the podcast you wish to edit, you will now see all the episodes belonging to… Are There Any Podcasting Guidelines? We totally support your freedom of speech therefore you are free to talk about any topic that interests you. If you wish to talk about any sensitive… Where Will My Podcasts Be Distributed? Our Distribution network allows your podcasts to be listed in all of the top podcast directories, such as Apple Podcasts, YouTube, Spotify, Deezer… What Kind Of Analytics Does Podeo Provide? Our detailed analytics dashboard will allow you to monitor key metrics, identify listening trends, and review your content performance. Having Trouble Uploading? A weak or poor internet connection might cause you trouble uploading your files. We recommend using a cable connection rather than WIFI if possible… How Do I Sign Up Or Log Into My Account? For New Users: If you don’t have an account yet, getting started is easy! Simply click on the Sign-Up button and follow these steps: Enter your full… Does Podeo Edit Content Without The Creator’s Consent? Of course not, we do not edit any content without your permission. We edit based on the preferences you choose. Will My Analytics Be Transferred To Podeo Once I Redirect My Podcast? Unfortunately, most platforms won't share their analytics with the new host. This means once you redirect your podcast to Podeo, the old analytics of… What is the New 'Interactions' Feature and How Does It Improve Audience Engagement? We are excited to introduce the new “Interactions” feature on our dashboard, designed to enhance your experience as a creator. With Podcast Ratings… How Can I Share My Episode Link? To share the link to your episodes, follow these steps: Access your episodes and navigate to the desired one. Click on the settings icon for that… Where Can I Get My Podcast Player? To copy the link of your podcast player, follow these steps: Click on the podcast to access it, then click on the <> next to Podcast Player. Clicking… How Can I Delete My Account? We hate seeing you leave! But if you wish to delete your Podeo account, you are kindly requested to submit a ticket or send us an email to…

How Do I Sign Up? To create a new account, click on “Sign Up,” choose the “Listener” option, enter your personal information, and select a password. You can also sign… How Do I Edit My Profile? If you want to edit your profile and personal information, you must first access your account menu on the top left of your screen, click on… How Can I Change My Profile Picture? You can change your personal information and your profile picture anytime. First, access your account by clicking on “Settings,” then “Your Account,”… How Can I Change My Password? All you have to do to change your password is to access your account menu on the top left of your screen, click on “Settings,” then “Your Account,”… How Can I Reset My Password? If you can’t remember your password while logging in, you can reset it by clicking on “Forgot Password,” entering your Email or Phone number, and… How Can I Change My Interests? You can change your interests anytime by accessing your account menu and clicking “My Interests.” You will now be able to choose new categories… How Can I Manage The App Notifications? You can manage notifications through the settings page. Here's how to do it: Open the application, access your account menu in the top left corner… How Can I Manage The Podcast Settings? You can manage podcast settings through the settings page: Open the application, access your account menu in the top left corner, and click… How Do I Become A Podcaster? You can switch your account from a Listener to a Podcaster in just a few clicks. First, access your account by clicking “Settings” and “Your… Is Podeo Free? Yes, Podeo is totally free for you to listen to & enjoy our podcast library. You can also listen to your favorite podcasts offline by downloading… How Can I Get In Touch? We are happy to hear from you at any time. Send us an email to [email protected] with all your inquiries, and our Customer Support Team will get back…

What Is Podeo's Publishers View? If you are an organization and wish to publish and manage your podcasts on Podeo, you're in the right place. Podeo's Publishers View allows you to… How Do I Sign Up for Podeo's Publishers View? Once you access our Creators Dashboard , click on "Sign Up" where you will be asked to fill in your full name, email address, and a password of your… How Do I Edit My Organization Settings? After logging in to your account on the dashboard, click on "Organization", then click on "Settings". This is where you need to fill in all your… How Do I Add Users To My Organization? Once you have finished setting up your organization profile, it's time to start adding users. Click on "Manage Users" under Organization/Settings… What Are The Different Roles In The Organization? There are currently three predefined roles that you can pick for your users, each role has specific permissions: Administrator : An admin can change… How Do I Change The User's Permission For Each Podcast? You are able to change each user's permission for specific podcasts depending on your preferences by first accessing the podcast you wish to edit and… What Are Logs Used For? Logs in the Publisher's View are used to keep a record of your user's activity. You will be able to monitor what your users are doing, and who added…

How Can I Start Listening To The Selection of Podeo Content Available In Dolby Atmos? Dolby Atmos content is accessible to all Podeo application users. How Do I Experience Dolby Atmos Content On The Podeo Application? Spatial audio with Dolby Atmos is automatically enabled in the Podeo app for devices that support Dolby Atmos playback (iOS and Android) and… How Do I Know If a Podeo Episode Is Available In Dolby Atmos? Titles on Podeo that are available in Dolby Atmos are marked with a Dolby Atmos badge throughout the Podeo app. You can also look for the Dolby Atmos… Do I Need A Specific Device To Experience Podeo Content In Dolby Atmos? Podeo titles in Dolby Atmos are enabled in the Podeo app for compatible Dolby Atmos-enabled iOS, and Android Mobiles and Tablets that support Dolby… Can I Experience Podeo Content In Dolby Atmos On Other Applications Like Apple Podcast or Anghami? No, Podeo content with Dolby Atmos is currently only available through the Podeo app. What Are Dolby Atmos Podcasts & Audio Only Experiences? Dolby is pushing the boundaries of audio storytelling/podcast creation. With Dolby Atmos, podcast creators/audio-only storytellers can now place… What Is The Difference Between Audio Experiences In Dolby Atmos VS. Non-Dolby Atmos? Dolby Atmos is a pioneering immersive spatial audio experience that delivers unparalleled space, clarity, and depth to stories and soundscapes like… Is Dolby Atmos Available for Creators? Currently, Dolby Atmos is exclusively available on Podeo's listening application for selected episodes and podcasts, providing our listeners with an… What is Dolby Atmos? Dolby Atmos is a pioneering spatial experience for your entertainment, adding layers beyond traditional surround sound. With Dolby Atmos, content…

How Can I Enable Memberships For My Podcast? Before your listeners can subscribe to your podcast, you will need to set your podcast as Premium. To do this: Go to your podcast settings. Under… If My Podcast Is Set To Premium, Can I Revert It To Public? Switching your podcast back to Public is quick and easy. Simply go to your podcast settings, and under “ Availability ”, select the “Public” option… What Are Subscription Tiers? Subscription tiers let you offer multiple membership levels at different prices, each with its own set of perks. For example, you can create a basic… If My Podcast Is Premium, Where Can My Listeners Access It? When your podcast is set to Premium, it becomes available exclusively on the Podeo App. This means your content will be locked and inaccessible on… Can I Offer Multiple Subscription Tiers? Absolutely! You can create different tiers with varying prices and perks to give listeners more options for how they want to support you. What Kind Of Perks Can I Offer To Subscribers? Give your listeners a reason to stick around and support your show by offering exclusive perks that make them feel like insiders. You can share bonus… How Do I Get Paid For Subscriptions? We automatically collect subscription payments from your listeners and transfer your share (80%) directly to your Stripe account linked to Podeo. The… Can I Edit My Subscription Tiers Later? You have full control over your subscription tiers and can update them anytime to better serve your audience. To make the changes, go to the… How Can I Track My Subscribers And Earnings? You can track your subscriber count, growth over time, and your total earnings in the Monetization → Subscriptions dashboard. What Are Memberships On Podeo? Subscriptions allow you to offer exclusive perks to your listeners and fans in exchange for a recurring monthly payment. It is a reliable way to earn… What Happens If A Subscriber Cancels? If a subscriber cancels their plan, they'll continue to have access until their billing cycle ends. After that, they’ll lose access to any… What Is Tipping On Podeo? Tipping on Podeo allows your listeners to send you one-time monetary contributions as a simple way to show appreciation for your content. Unlike… What’s The Difference Between Tips And Gifts? Tipping is a one-time cash contribution, while gifting uses credits that go straight to your Podeo balance. Both are great ways for listeners to… How Do Listeners Send Tips? Tipping your favorite podcast creator is easy! Listeners simply have to log in to Podeo’s WebApp at https://play.podeo.co , visit your podcast page… How Much Do I Earn From Each Tip? Similar to Memberships, you will receive 80% of the tip amount, while we retain a 20% platform fee to cover transaction and platform costs. Where Can I Rrack Tips Received? You’ll find detailed stats for all tips under Monetization → Tips in your dashboard. Can Tips Be Refunded? Tips are considered non-refundable since they’re direct contributions from listeners. Are Tips Recurring? Tips are one-time payments, not recurring. They are ideal for spontaneous support from fans. Is There A Minimum Or Maximum Tip Amount? Tips typically start at a minimum of $1 and can go up to $100. Listeners have the option to choose from preset amounts like $5, $10, or $20, or enter… What Is Gifting On Podeo? Gifting lets your listeners send you credits as a token of appreciation. These credits are delivered straight to the creator and can be redeemed for… How Can Listeners Send Me A Gift? Listeners simply have to log in to Podeo’s WebApp at https://play.podeo.co , visit your podcast page or profile, and click the “Gift” button. From… How Can I See Who Sent Me Gifts? To view the gifts you received, you have to access your account settings on the top right corner of your screen, then click on “Gifts”. From there… Are There Limits To How Many Gifts I Can Receive? There’s no limit, you can receive as many gifts as your audience wants to send.